Topic
Lessons
Summary
Do more with less
How to do more, by doing less…
High-leverage activities
- Mentoring and training people you can delegate to.
- Developing systems for automating repetitive work.
- Learning new skills (ie. better decision making)
- Having important conversations.
- Building relationships with top clients.
- Eliminating unnecessary work (writing an FAQ page for a website)
Low-leverage activities:
- Recurring meetings with no set agenda.
- Unfocused group chats or email threads.
- Chasing problematic, low-value clients.
- Checking email without responding.
- Rambling small talk with co-workers.
- Answering calls from unknown numbers.